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Apply for service with Verizon Wireless by going to the company’s website and searching for an appropriate plan or contract under the Plans and Services section. Alternately, use t...Verizon Live Chat: Live Chat allows users to sign in to their active account and initiate a conversation with support staff. Verizon social media: Facebook: Connect with Verizon customer service via Facebook Messenger. X (formerly Twitter): Send a tweet @VerizonSupport for Fios-related issues or @VZWsupport for Verizon Wireless issues. Send ...Call Sales. 800-526-3178. Chat with us. Start live chat. Have us contact you. Request a call. Already have an account? Discover special Verizon trade-in deals and promotions for new business customers. Enjoy a free 5G phone when you trade in your eligible smartphone and sign-up for a select Business Unlimited plan. Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*. Visit Community. 24/7 automated phone system: call *611 from your mobile. Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan.If Verizon Wireless must remove installed equipment from a vehicle or fixed location in order to return or exchange it, you may be charged a service fee. Opened software purchased separately may be exchanged only for the exact same item at a Verizon Wireless Communications Store and may not be returned for refund.Learn how to return or exchange mobile devices and accessories within 30 days of purchase from Verizon. Find out about the restocking fee, device condition requirements and how …If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. ... Return policy · Contact us · Community Forums ...When it comes to online shopping, understanding a website’s return policy is crucial. It gives shoppers peace of mind, knowing that they can easily return items if they are not sat...Verizon is one of the big dogs in the wireless industry. It offers the best mobile network in the country, with fast data speeds and tons of perks. But that doesn’t mean it’s always easy to get someone from the company on the phone. Verizon’s customer service isn’t the best in the telecommunications industry, but it is a good step ahead of … Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon company store, phone order or online. This video shows the steps from selecting your new device through completing your order. To follow along, open your Device overview page in My Verizon and choose the device to upgrade. Pause the video as needed as you move through the steps. With My Verizon, you can check your upgrade eligibility and get the latest and greatest devices on the ...Verizon Business Services. 67 Boston Worcester Tpke. Shrewsbury, MA 01545. Get Directions. In-Store Pickup. Same Day Delivery. 18 mi. (866) 644-4532. View store details.For all phone order types, when the phone already shipped and the order can't be canceled, you can return or exchange it* when the phone arrives. *A restocking fee of $50 applies to any return or exchange of a wireless device (except in Hawaii). Exceptions may apply. Visit our Return Policy page to learn more.Customer support via phone: Reach out to a live representative by dialing 1-800-837-4966 (1-800-VERIZON). Verizon's customer service agents are there to assist with account inquiries, billing concerns, and troubleshooting for wireless service. Live chat support: For a convenient, text-based option, use Verizon's live chat feature to …This page is for help with missing shipments from Verizon. For info about reporting the loss or theft of a mobile phone you were already using, visit our Lost or stolen phone FAQs. If your order arrived but the contents were damaged, start a return and/or exchange.Talk to Us. Let us give you a call as soon as an agent is available. You can also request a call at a time that fits your schedule. Call me. Go to Wireless. Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.Also, it can be returned or exchanged for a different device completely but you will be responsible for a $35 restocking fee. Day 15 through day 365, a defective will be exchanged with a Certified Like New Replacement (CLNR) device. After day 365 you are not due a replacement unless you have an extended warranty.Register for an account. Resend welcome email for My Business Wireless. Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get ...Trade-in totrade up. Recycle your phone and save money. on your next device. Learn more. FAQs about trading in your phone for an upgrade. Trade your phone, smartwatch or tablet and get a virtual gift card for the value.Beginning April 1, 2010, Verizon Wireless will offer for purchase Certified. Pre-Owned devices to replace a defective device after the. manufacturer's warranty has expired, or (ii) a stolen, lost or damaged. device. This option replaces the Certified Like-New Replacement and. one-year device pricing options referenced in the Your Guide, Business.The phone was less than expected. I decided to exchange the phone on day 6 of the 14 day Return/Exchange Policy. The one and only time I had not received a return shipping label in the Verizon's shipping box. So I went to the recent order page on My Verizon, where you can print a return shipping label, the order for the phone was missing.What is Verizon’s device locking policy? Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier.10-29-2016 07:37 AM. I bought a 2 Note 7s. One for me and one for my spouse. We have since switched back to our Note 4s and want to return the Note 7s for a refund. The local Verizon stores won't take back the phones. They say that Verizon will send return boxes but we haven't received any. Since I'm not purchasing another new phone to replace ...Check network status. Let's check if there are any issues in your area.I work for verizon wireless and there is no flaw in the 14 day return period. When you purchase your device you you have 14 days including the day that you ...Other Wireless Topics. Verizon Contact Numbers Mobile, 5G Home, LTE Home. Sales. 800-225-5499 8 AM - 7 PM (Mon - Sat) ... Return policy; Contact us; Community Forums;Verizon Live Chat: Live Chat allows users to sign in to their active account and initiate a conversation with support staff. Verizon social media: Facebook: Connect with Verizon customer service via Facebook Messenger. X (formerly Twitter): Send a tweet @VerizonSupport for Fios-related issues or @VZWsupport for Verizon Wireless issues. Send ...You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii). This return and exchange policy does not apply to customers who have purchased a Prepaid Plan.Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. …If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6.Step 3. See the difference for yourself. Test out the Verizon network for. free for up to 30 days. When you join, you can get. exactly what you want. Switch now or at any time during or after the trial to take advantage of everything Verizon has to offer. Join Verizon now. Enjoy the freshest tech with our free smartphone offers, including ...Equipment returns. To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. To return your equipment: Contact Verizon at 1.800.verizon (1-800-837-4966) if you have any questions. View Fios Unreturned / Damaged Equipment Charges.Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. …In today’s fast-paced world, having a reliable and efficient wireless network is crucial. Two major players in the wireless industry, AT&T and Verizon, have been competing for the ...Pay without logging in. Complete quick tasks without logging in. Manage additional portals. Log in to your personal account. Manage your Verizon business account easily with the Verizon Enterprise account management center. Use your Verizon business account login to get started.We would like to show you a description here but the site won’t allow us.Verizon Business Services. 67 Boston Worcester Tpke. Shrewsbury, MA 01545. Get Directions. In-Store Pickup. Same Day Delivery. 18 mi. (866) 644-4532. View store details.The phone was less than expected. I decided to exchange the phone on day 6 of the 14 day Return/Exchange Policy. The one and only time I had not received a return shipping label in the Verizon's shipping box. So I went to the recent order page on My Verizon, where you can print a return shipping label, the order for the phone was missing.When it comes to online shopping, understanding a website’s return policy is crucial. It gives shoppers peace of mind, knowing that they can easily return items if they are not sat...Verizon Wireless Return Policy. As per the return policy, the customer can return or exchange purchased products within 14 days of the purchase. The customer can also get a full refund for its purchased product if he wishes to. But there is also a limitation here, the customer can exchange the product once only in Verizon wireless return …If you’re the owner or manager of your account, you can also log in to My Verizon or use the app to view this information. Just click “Upgrade Device” to get started. And if it’s not time for an upgrade but you just can’t wait, you can always purchase a new device at the retail price. For information on upgrade fees, explore the ...Verizon‘s general return policy is pretty straightforward: you have 30 days from the date of purchase to return or exchange wireless devices and accessories. This …Also, it can be returned or exchanged for a different device completely but you will be responsible for a $35 restocking fee. Day 15 through day 365, a defective will be exchanged with a Certified Like New Replacement (CLNR) device. After day 365 you are not due a replacement unless you have an extended warranty.If you’re the owner or manager of your account, you can also log in to My Verizon or use the app to view this information. Just click “Upgrade Device” to get started. And if it’s not time for an upgrade but you just can’t wait, you can always purchase a new device at the retail price. For information on upgrade fees, explore the ...There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...Verizon Mobile Protect. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options for replacing a lost, stolen or damaged device. Find out if you qualify for insurance programs or warranty coverage for defective devices.Wireless Hey, so I purchased an iPhone November 26, 2023 and decided I do not want the phone anymore (not open or activated either). Do I have until December 26 to return the phone or do I have until January 15 since it’s extended return policy. If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. Phone Return Web of BS. I did an early iPhone upgrade and apparently made the mistake of going to an authorized retail store instead of a corporate store to do so. The retail store said to return the old phone to the corporate store. Went to the corporate store and they said the retail store should have taken it.24/7 automated phone system: call *611 from your mobile. Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon company store, phone order or online.Puedes devolver o cambiar dispositivos móviles y accesorios dentro de los 30 días posteriores a la compra. Un cargo por devolución de $50 se aplica a cualquier devolución o cambio de dispositivo móvil (no se incluye Hawaii). Si compraste tu dispositivo en una tienda minorista que no es propiedad de Verizon (tienda minorista autorizada), debes …A one-time $35 charge applies when activating or upgrading to a new device. · If you want to return or exchange a device, you must do so within 30 days of ... If the item is open then you don't need the box. It's preferred, but anything open that is returned automatically goes to the warehouse (and then probably Asurion), where it gets aftermarket packaging. What matters is the functionality of the item. You will get a $50 restock fee charged to your account if you return. -6. ...